Knowledge of the theories and concepts of constructive communication

  • 8 Types of conflict

    Intro Conflicts are an inevitable part of team dynamics, they occur in every human relationship we engage in. The ability to recognize the conflicts, and to address them constructively can make the difference between high and low-performing teams, between good and bad working environments, between loyalty and disloyalty to the team’s goals. The process starts with understanding the conflicts and…

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  • Conflicts are part of the natural process of any relationship including the ones with your teammates. A conflict can happen because of miscommunication and misunderstanding, but also because due to differences of approaches, opinions, attitudes and perspectives on a situation, or in some instances lack of resources. Acknowledging the conflict as part of the teamwork it’s only the first step…

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