What can prevent people from expressing their feelings?
Why did I choose this tool? I chose this tool because it gives some clear insight on what may be…
Storytelling: discovering and understanding more about the learners context
Introduction: Stories get the results that other communications can’t. Effective story-telling is a tool that trainers and facilitators could use…
What works in guiding and supporting learning
Why did I choose this tool? I chose this tool because I believe it is important to make a distinction…
Turning Face-to-Face Training Activities into Virtual Experiences
Introduction When training moved online at scale, many trainers attempted to replicate their face-to-face sessions exactly as they were. Slides…
Emotional Intelligence Principles and how to apply them
Why did I choose this tool? Emotional intelligence is often referred to, but it is not often described in details…
How to Train Difficult Conversations Without Creating Resistance
Introduction Difficult conversations are an unavoidable part of professional life. Managers must address performance issues, colleagues must resolve conflicts, and…















