• Effective dialogue

    A skill that every trainer should possess, especially those leading significant change, is the ability to engage others in dialogue. The trainer who can create a safe space in which open, and honest communication is practiced, ultimately creates a cohesive group of increased trust, understanding, and shared meaning. An effective dialogue can be a pool of emotions, which can collectively…

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  • Diversity awareness is one’s ability to embrace the uniqueness of all individuals along several dimensions such as race, religious beliefs, ethnicity, age, gender, physical abilities, political beliefs, a socioeconomic status. Diversity awareness skills extend beyond mere tolerance to encompass exploration of such individual differences, respecting them, and ultimately nurturing a healthy relationship with the individual despite the differences. With the…

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