Relates the issue to the person/situation

Leilani van RheenenMarch 7, 2020

0 4,256

Deal with the issue, don’t attack the person

Why did I choose this tool? Many times, I have made the mistake of attempting to solve an issue by “attacking those involved”, even though I wouldn’t call it that. And I’ve also seen others do it. The results are generally negative, people feel hurt, lash out, they attack back, the conversation stops and any attempt to communicate or learn…