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The model “4 levels of listening” developed by Otto Scharmer, the mastermind of the famous Theory U, provides a great opportunity for teams to cultivate the capacity to deal successfully with challenging emotional situations. Listening is not the same as hearing. On a purely physical level, the “hearing” occurs thanks to your ears and consequently your brain. When you are…
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When working in training teams it is quite crucial to be aligned not only on the goal and the direction but also on the resources, the strengths and the ambitions for personal growth of each team member. Such alignment would create a team culture of authenticity and will enable synergy. The Handprint tool is a simple and creative, self-reflection questionnaire…
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By encouraging colleagues, you support them in recognizing their strengths and resources so that they can become aware of their power and are more capable to make decisions and choices. The article gives a clearer explanation of what encouragement is, gives specific tips on how to encourage colleagues at a greater level. Have you ever been in a situation where…
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When there is conflicts or disagreements, there must be a basic understanding of the situation. What are the conditions, the goals, the bargaining positions, the scope of negotiations, and the attitude while negotiating and looking for a solution? In this article, we will look at the basics of understanding and identifying the problem. It doesn’t matter if you are a…
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Good communication tops most people’s lists of important skills for working in a team. One of the most important person-to-person communication skills is the ability to give and receive criticism effectively. It is also one of the most challenging skills. In the text bellow, we are going to talk about some techniques that can be used for developing the ability…
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Many people get defensive and stressed when receiving negative feedback or criticism. Sometimes after receiving that feedback, the personal relationship deteriorates, there might be a counter-attack and escalation of the situation even if the other person had all the best intentions. While working in a team it is crucial to be aware of and develop an ability to receive feedback…
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In this article we will explain how to focus on understanding the interests of the people with whom you work with, with whom you potentially will have disagreements with, and learning how to address them, avoid them or feel comfortable with. Why did I choose this tool? In the previous article we talked about when disagreeing with someone, it is…
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Why did I choose this tool? The previous articles focus on the basic model of the ability to challenge ourselves, the reflections connected to increasing our capacity and stepping out of our comfort zone. This article will focus on what challenges us and what is our response to a variety of challenges. The understanding of our attitude when we are…
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Every person has their own identity that is created by the life roles that person is taking, their personal characteristics, their value system and the person’s beliefs. Our identity can greatly affect how we think, feel and act. Our identities in a group can also affect the way we interact, share, and learn both with positive and negative effects. It…
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Why did I choose this tool? For the writing of this article, I decided to do wider and longer research. I read some subject-related and non-related books and articles. I spoke with lots of colleagues during seminars and with some colleagues in my team. I observed different workshops and different kind of approaches. All of that has triggered different reflections.…
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